No snorkel trips, parasailing or really any water sports on site. Alejandro and Luis at the swim up bar are the best as well as the woman serving around the adult pool area! She made us feel so welcomed! Phone: +52 (998) 689 0400. info.drena@dreamsresorts.com. We went in knowing there would be limitations and restrictions due to Covid. Yes, Dreams Natura Resort & Spa offers an airport shuttle for guests. Arturo Alcalá. View Map of Resort. The hotel beach is ok though. The grounds were clean. What food & drink options are available at Dreams Natura Resort & Spa? Located 0.8 mi (1.3 km) from Costa Occidental de Isla Mujeres National Park, Dreams Natura Resort & Spa - All Inclusive is within a 15-minute drive of Xoximilco. We enjoyed our stay as a family of 4 (twins that are 3 years old). Also recommend a private plunge pool as we used it every day. Dreams Natura Resort & Spa - All Inclusive, Cancun Dreams Natura Resort & Spa - All Inclusive, Cancun, current page. What are some restaurants close to Dreams Natura Resort & Spa? We really enjoyed the employees, the views, the drinks, and empanadas (under-rated). It was amazing!! more. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. I spent some good time here with these folks. Portions were tiny (I don’t eat so much but found we need to order 2 main course). nownatura, Social Media Coordinator at Dreams Natura Resort & Spa, responded to this review Responded March 17, 2020 Dear tjwlsn, Thank you for choosing Now Natura Riviera Cancun as your host and taking the time to share your experience with us. Transportation - Fly into Cancun, Mexico. Social Media Manager. (Odd number rooms)Drinks - weak In sum up, never again. Very dirty and not cleaned the whole 2 weeks we were there. Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Riviera Cancun will offer a unique Unlimited-Luxury® experience. We never had to ask for anything. Lines and long waits for ala carte restaurants. After a rough year, it was lovely to unwind. The food definitely could have been better. Omelets had poor ingredients as the 2 times I had one, grizzle and bone was inside!Bread station was not monitored and I witnessed on a few occasions that the bread was handled and replaced back on the display- not good in Covid times. The drinks were amazing!! Dreams Natura weddings - amazing new family-friendly resort about 15 minutes from the Cancun airport. Costa Occidental de Isla Mujeres National Park is minutes away. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Sure Covid, made things a little bit different but still all in all this place was just what we needed. Poor compensation. Are any cleaning services offered at Dreams Natura Resort & Spa? This is the version of our website addressed to speakers of English in the United States. Elizabeth at the lobby bar is so kind, friendly, and hard working! The resort itself is compact and easy to navigate. We really enjoyed the employees, the views, the drinks, and empanadas (under-rated). We went into it knowing it was a family resort, not adults only AND that services/amenities would be limited due to the pandemic. Top room amenities include a minibar, air conditioning, and a flat screen TV. Our travel desk can help you arrange a tour, rent a car or help with any needs you may have when planning your perfect getaway. Payments made by partners impact the order of prices displayed. They need to pay more attention to cleaning stairwell. Dirty workers gloves left near our clothes (not following there own COVID 19 policies- disgusting. Our best regards! The breakfast buffet was probably the biggest disappointment. Overall was a wonderful vacation. Our first full day we spent on the beach. 48 likes. Thank you Dreams Natura for giving such a wonderful, much needed vacation! We spent all of our time at the pool because the beach was fairly dirty and the water was not as clear as many of the other beaches in the area. The accommodations offers a terrace. The beach is disgusting with sinks, building material and trash everywhere. Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Bugambilias. Food was what you expect at all inclusive. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Please receive our best regards!Arturo Alcalá. Fantastic resort! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Covid testing on site. Review tags are currently only available for English language reviews. Book Dreams Natura Resort & Spa, Riviera Maya on Tripadvisor: See 279 traveller reviews, 416 candid photos, and great deals for Dreams Natura Resort & Spa, ranked #21 of 42 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. Fantastic resort! If you end up in building 3, your view will be of the building site! The spa was absolutely incredible- make time to enter the water area an hour before your appointment! KM 332 Carretera Cancun-Tulum. Facing the Caribbean Sea on a white sand beach. Drinks plentiful and easy to get. Dear Ginny EThank you for taking the time to share such a detailed overview of your stay through this means. I think they were understaffed because it became way too busy and too full for my liking. We won't go back for those reasons. They don't police the pools and let people break all the rules. The only thing I would warn about is, due to covid restrictions, the wait to get into places for dinner was usually over an hour. Jazmin at the spa gives the best massages, my husband and I were so impressed with her skills and talents and we walked out of the spa fully relaxed! They were very helpful scheduling transportation, excursions, etc. I wasn't expecting the rooms to be serviced daily but they were - including turn-down service. Dreams Natura Weddings. Room average, a little on the small side for junior suite but very clean. We ate at the Bluewater Grill one day for lunch (good food and good service), had poolside food from the Barefoot Grill (chaotic, long wait but was good food), a private wine dinner at Bordeaux (lots of fun and we were able to order from the French or Italian restaurant menus), Oceana (service good, food just OK), Portofino (good food and service), Coco Cafe (coffee!! It was transformative!!! But it was wonderful to get away. Please see our partners for more details. Our best regards1 Arturo Alcalá. So so so good!!!! Our protocols begin the moment you start planning a vacation to the time you return home! Easier to Get Around Than I Thought–Resort Review of Barcelo Maya Grand; Expect Something A Bit Different at Barcelo Maya Riviera–A Resort Review; A Hard Call During COVID–Dreams Natura Resort Review; A Great Stay at a Well-Established Resort–Dreams Riviera Cancun Resort Review; The Amazing Resort Called Hotel Xcaret Mexico We were there for 8 days. Dreams Natura Resort & Spa SM 31, MZ 03, Lote 101-21. This is the version of our website addressed to speakers of English in United Kingdom. The DJ did a great job getting people to dance. This 553-room, 4-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a free water park. I would absolutely recommend this resort to everyone! Select room types, read reviews, compare prices, and book hotels with Trip.com! Yes, free parking, secured parking, and valet parking are available to guests. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor.We are looking forward to welcome you back. The odd thing about turn-down service though is that they always turn on an odd channel on the TV (we laughingly referred to it as elephant porn). We left two days early ( without a refund) to go to Cozumel Iberostar which is a superb property tor nature lovers. Arturo Alcalá. Dreams Natura Resort & Spa provides the excitement of Cancun while allowing guests to explore the ancient Mayan ruins, Pyramids of Tulum and ecological and archeological adventures all within close proximity to the resort. Except for the made to order omelets, nothing was hot. I would have to say that, by far my favorite bar and staff were in the Rendevoux bar. Jose helped us to our room and carried all our bags. We have shared your kind comments with our management team and staff, especially with Manolo, Nayeli, Guadalupe, and all those involved in your experience. We understand that they were limiting it due to low occupancy but it would have been nice to at least be able to get bacon! Enjoy the best lodging experience, in Dreams Natura Resort And Spa, which is located in Puerto Morelos, only 15.91 mi or what is equal to 21 min, in recent years it has become one of the most popular hotels in Puerto Morelos.. The cakes were also great. AMResorts is a collection of luxury resort destinations, each with its own unique personality. Explore Dreams Natura Resort & Spa. Then I had a relaxing massage and intense foot rub from Genesis. I travelled with a friend from Sacramento to Cancun. Does Dreams Natura Resort & Spa have any great views? Enjoy free WiFi, free parking, and 3 outdoor pools. Social Media Mnager . We opted for preferred club and were so glad we did. Resort was very beautiful. Dear mapa41, It is a pleasure to read through such a detailed overview of your visit to Dreams Natura Resort & Spa, We sincerely appreciate the time invested in writing this review.We have shared your kind feedback in order to keep moving forward by the way of passion by the service and also to work in our opportunity areas. right there. We feel more than glad and honored to know that you enjoyed our culinary proposal and facilities. The Oriental, Italian and Mexican restaurants were our favorites, room service was good but took awhile. Explore Dreams Natura Resort & Spa. We will definitely consider staying at Dreams again if/when we return to Cancun! We were upgraded on arrival to adjacent swim ups that faced the adult pool (nice)!! Monserrat was our amazing cocktail waitress. We met the pool concierge and he made sure to have a spot for us the next couple of days that we were there. I don’t even know where to begin with the food. Get directions, reviews and information for Dreams Natura Resort & Spa - All Inclusive in Cancún, . Does Dreams Natura Resort & Spa have an airport shuttle? Dreams Natura Resort & Spa SM 31, MZ 03, Lote 101-21. Not good when it is the only pool bar)Rooms - 4 nights had issues with the room not cleaned or made up. She guided us through all of the steam and jets and bubbles. Please come back soon. All of the food in the restaurants was very good. Our 360-degree quality, safety, and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. , First the good: pretty setting, very good pool set up with lazy river and multiple water slides. It’s there policy - have some common sense The Italian was a 2 hour affair with meals taking up to 45 mins (some family members had there meals with 20 mins though). We were able to get connecting rooms with a good view of the ocean. The food was delicious. 2 talking about this. Dreams Natura weddings - amazing new family-friendly resort about 15 minutes from the Cancun airport. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The folks were so friendly and accommodating. Puerto Morelos Luxury All Inclusive Resorts, Puerto Morelos 5 Star All Inclusive Resorts, Puerto Morelos All Inclusive Beach Resorts, Hotels near Tequila Factory Cancun and Villas, Hotels near Galeria Arte Zissimo arte contemporano. KM 332 Carretera Cancun-Tulum. Everything was so clean and we were very impressed with how thoroughly they were disinfecting everything. The lady who served us each morning was always very pleasant and always greeted us with a smile.The entertainment around the pool was greatThe rooms are a good size.Negatives Food - breakfast was a challenge with little food options and many times the plates / displays were empty. Transfers - Are not included with this booking but you can secure online here with us. It was a pleasure being your host during your recent gateway to the Mexican Caribbean.We are glad to know that you had a wonderful time during your stay. Service was very prompt. We were offered that all our evening meals would be reserved - when we tried this, the first 2 were booked, the rest we were told were set only to find out nothing was booked. Water temperature in the pools and hot tub were perfect. World Cafe for breakfast, good every morning. There wasn't much entertainment at night but we expected that. Staff was nice. My family visited this resort in Feb 21 and below are the positive and negatives of the hotel.Starting with positives, the coffee shop has great coffee and breakfast / lunch items. Dear AbbyDl17, On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review of your experience with us. We watched them scrub pool tile, spray down loungers, etc. Massages at the spa were awesome!Not much in the way of entertainment, but again to be expected.The beach itself was beautiful, nice soft sand, but the water is discolored (brown) due to run-off from the mangroves. If you can, order Gioverto’s magic drink. Dear Slcastellion, Thank you for taking the time to write us and share your experience with the Trip Advisor community. Sm 31, Mz 03, Lote 101-21, Km 332, Puerto Morelos 77500 Mexico. Rooms and suites feature comforts including a private balcony or terrace and a fully stocked mini-bar. Nearby attractions include Xoximilco Cancun by Xcaret (4.2 miles), Piston Pueblo (3.7 miles), and The library (2.8 miles). Book Dreams Natura Resort & Spa, Riviera Maya on Tripadvisor: See 210 traveller reviews, 345 candid photos, and great deals for Dreams Natura Resort & Spa, ranked #22 of 40 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Social Media Manager. The area is popular for snorkeling, and car hire is available at Dreams Natura Resort & Spa - All Inclusive. The other option was steak ( I asked what this was and they had no idea).Night entertainment- only 2 shows in 9 nights (one not suitable for children- too creepy)Pool bar - if you have children you are not aloud to enter. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. KM 332 Carretera Cancun-Tulum. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Their response to covid was to limit the number restaurants which were open instead of opening them all so people could spread out. Room types may vary. Polo...make friends with this server by the pool...for real. Book Dreams Natura Resort & Spa, Riviera Maya on Tripadvisor: See 264 traveller reviews, 393 candid photos, and great deals for Dreams Natura Resort & Spa, ranked #21 of 42 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. Benito Juarez 77508, Quintana Roo Mexico . Dreams Natura Resort & Spa SM 31, MZ 03, Lote 101-21. I can’t wait to get back!!!! The breezeway was always clean and service was ALWAYS good!!! Lunch - barefoot grill was poor with big queues with something that looked like pizza, burgers with little meat, many times asked for fries and none available, chicken wings 3 pieces and with a dose of attitude if you asked for more by the cooks. Benito Juarez 77508, Quintana Roo Mexico . Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique UnlimitedLuxury® experience. Bottom line: nice family hotel if your kids want more pool and less beach and nature. Prices are calculated as of 29/03/2021 based on a … We recommend calling ahead to confirm details. We are so glad we decided not to cancel our trip. Very frustrating that people would reserve all the chairs by 8:30a and then leave for hours, not staying. Social media Coordinator. Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited Luxury® experience.Facing the Caribbean Sea on a white sand beach, the 556-room resort is a short 10-mile drive from the Cancun International Airport. There is a kids' club for the children and guests can make use of the business center. Best thing were the pools but as much as we love Mexico, I’m not sure we’ll come back. They were very helpful scheduling transportation, excursions, etc. Close to airport. Our travel desk can help you arrange a tour, rent a car or help with any needs you may have when planning your perfect getaway. Kids saw starfish, barracuda and other fish from the dock, plus lots of wildlife. Dreams Natura Resort & Spa - All Inclusive offers a continental or buffet breakfast. Please receive our best regards! Ask Kitchenvallarta about Dreams Natura Resort & Spa, Ask AbbyDl17 about Dreams Natura Resort & Spa, Ask Slcastellion about Dreams Natura Resort & Spa, Ask Ginny E about Dreams Natura Resort & Spa, Vacation 11th to 20th Feb 21 - never again, Ask peel3620 about Dreams Natura Resort & Spa, Ask mapa41 about Dreams Natura Resort & Spa, Adults Only and Adult Friendly Resorts Puerto Morelos, Hotels near Tequila Factory Cancun and Villas, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 11 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 6 websites, Ventus at Marina El Cid Spa & Beach Resort, We compared the lowest prices from 10 websites. The staff was absolutely incredible- especially all of the bartenders and servers around property. The refrigerator was restocked daily. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Waited 45 minutes for a sandwich only to find that due to the long wait our towels had been removed from the lounge seats and they had been given to someone else!! 105 reviews of Dreams Riviera Cancun "Beautiful resort! Dreams Natura Resort & Spa provides the excitement of Cancun while allowing guests to explore the ancient Mayan ruins, Pyramids of Tulum and ecological and archeological adventures all within close proximity to the resort. Poorest All inclusive resort I have vacated in. He will keep your drinks full!! Located 15 minutes away from Cancun International Airport This family-friendly beachfront resort offers guests an Unlimited-Luxury® vacation, where everything is included: 24-hour access to unlimited food and beverage options, à la carte dining with no reservations, endless activities for all ages and more. Now £199 on Tripadvisor: Dreams Natura Resort & Spa, Riviera Maya. Claim your listing for free to respond to reviews, update your profile and much more. Social Media Manager. Food selections were marvelous. Own or manage this property? Taxes and fees that are shown are estimates only. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. See 297 traveller reviews, 433 candid photos, and great deals for Dreams Natura Resort & Spa, ranked #21 of 42 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser. Which room amenities are available at Dreams Natura Resort & Spa? It's very compact. Les recomiendo este nuevo resort & spa entre Cancún y Puerto Morelos, con un parque acuático para toda la familia. We stayed at Dreams for 10 days in July including over Independence day and loved every minute of it. Not all restaurants were open each day, but we never had a problem finding a place to have dinner. Are there opportunities to exercise at Dreams Natura Resort & Spa? Our first day we weren't out early enough and were unable to get chairs at the adult pool. Our best!Arturo Alcalá. Thanks for all the great memories!! We scheduled spa treatments for that evening. And the food was fresh, hot, beautiful and delicious! New to Travelocity Dreams Natura Resort & Spa - All Inclusive 4-star property Sm 31, Mz 03, Lote 101-21, Km 332, Puerto Morelos, QROO 1-855-201-7819. Very easy to navigate your way around! A golf lover’s dream, Dreams Vista Cancun Golf & Spa Resort offers the ideal location to relax with family while getting your tee time in. Rooms were nice, loved the swim up even though we didn't really use it much. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The food was good. We had the results that evening. Housekeeping did a great job with our room. We never waited long for our food and honestly didn't have one thing that wasn't good. We were a family of 7 with 5 adults and 2 kids age 6 and 8. Discover genuine guest reviews for Dreams Natura Resort & Spa - All Inclusive along with the latest prices and availability – book now. Please see our partners for more details. Rooms were very nice and clean. The service everywhere was fantastic. Dreams Resorts & Spas offer vibrant beachfront settings in Mexico and the Caribbean perfect for multigenerational travel. Unacceptably slow. Very rarely a wait to be seated. This was our 14th AI trip. The breakfast buffet is a little different now that we're in a pandemic, but there was always plenty to choose from. Sometimes room service was very slow...like 2 hours+. Yes, dry cleaning and laundry service are offered to guests. Lori Cavagnaro Tequila lover, Speaker of bad Spanish. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Pool grill was good. Yes, they have small portions but we just made sure to order appetizers and sides along with the main coarse. Phone: +52 (998) 689 0400. info.drena@dreamsresorts.com. She also made special pancakes for our kids!Manolo and Gener...they were our servers at the breakfast buffet each morning...they were great, they saved our seat and would bring anything we needed so quickly!Citali...she was the hostess at the breakfast buffet each morning and was so kindAble...he worked in room service and was very quick to deliver the drinks we neededMiguel...he makes great drinks, you can tell he really takes pride in making a perfect drink!Room service accidentally lost our son's stuffed puppy and they were able to find it quickly before we left for home! Dreams Natura Resort & Spa - All Inclusive Sm 31 Mz 03 Lote 101-21 Km 332 Carretera Cancun-tulum Very limited in selection and not enough staff to serve you. Laura was out hydrotherapy specialist. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. great service!!) and laid out very nicely. Looking for Dreams Natura Riviera Cancun, a 4 star hotel in Benito Juarez? Once we planned for that, it was all good. And it’s cool and the view is amazing. Portions a little small. Review collected in partnership with this hotel. She makes great drinks!Nayaelli...what a nice woman! Have your flight itinerary handy and go to Pro Shop tab and choose Cancun Zone 1 Transfers and follow the instructions. Does Dreams Natura Resort & Spa offer any business services? The resort is smaller so we didn't have far to walk with our young kids, yet it did not feel crowded (there were capacity limits when we traveled...which was awesome). Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. And on our last night, at Oceana Grill, Mauricio was patient and accommodating and lovely. Is parking available at Dreams Natura Resort & Spa? Stay at this 4-star spa hotel in Puerto Morelos. The hotel right next door is either in process of being renovated or torn down; not sure which as no work was being done while we were there but it's an eyesore.Like I said, we didn't have any kids with us, but we did walk through the family area (to get to the Barefoot Grill) and there looked to be lots of activities and many kids having a great time. Although the food was good for the most part, except the Blue Water Grill. Everyone was so nice!!! We stayed at Dreams Natura. Yes, guests often enjoy the ocean view available here. We are looking forward to welcoming you back. Before I conclude this review, I wanted to shout out a couple more folks who made our visit with y’all that much more enjoyable: Lucas kept me on my toes practicing my Spanish. See more questions & answers about this hotel from the Tripadvisor community. There are more places to choose from in the Puerto Morelos area. more. Now the not so good: beach boring and not at all what we expect in Mexico. The staff really made the stay: they all worked so hard, here are a few we would like to mention by name. Benito Juarez 77508, Quintana Roo Mexico . For those looking for a relaxing, upgraded experience, Preferred Club provides exclusive access to a lounge. Antonio at the swim up bar was so awesome and makes great drinks!! etc. Enrique at the preferred concierge was absolutely lovely and helpful!!! Big shout out to, Maria and Gioverto!!!! The resort was only at about 30% capacity, per the gal who checked us in. and of course the World Cafe daily for breakfast. Dreams Natura Resort & Spa: Dreams Natura Cancun - See 294 traveler reviews, 425 candid photos, and great deals for Dreams Natura Resort & Spa at Tripadvisor. We also didn't get a room cleaning every day until second week. See all nearby attractions. Dear Kitchenvallarta,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. Room service incredibly slow. Plus people vaped at the pool and adolescents would be in the adult pool. On a few occasions they moved lunch to the beach / pool area. The covid testing was well organized and didn't take more then 10 minutes out of our day. It was a wonderful week relaxing and making lots of new friends from all over! View Map of Resort. All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. The Dreams Riviera Cancun is located in the former fishing village of Puerto Morelos, just off the main Highway 307. We tried almost all the restaurants. Guadelupe...she was also an awesome server, we saw her at the pool, lobby bar and ice cream shop. There are endless exciting daytime activities like a water park and Rollglider ride, one main pool, a lazy river, a splash pool for children, Explorer’s Club for Kids, Core Zone Teens Club and the Dreams Spa by Pevonia® We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. So friendly!!! 20 minute queues for an omelet or cooked eggs. No fish, not the beautiful aqua water. We were there for a long weekend with another couple mid-January. Enjoy the Ultimate Golf Getaway at Dreams Vista Cancun Perfect for golf lovers, Dreams Playa Mujeres Golf & Spa Resort offers Unlimited Golf … And laundry service are offered to guests & staff - including turn-down service it conveniently a... 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